The Health Information Management (HIM) Director is responsible for assisting in the development and evolution of the overall strategy for the Company's operations in the Health Information Management Service Center (HSC). The HIM Director is responsible for managing and coordinating the day-to-day operations and workflow of the HIM department at the facility. The HIM Director interprets policies and procedures, recommends changes as appropriate, and provides relevant feedback. The HIM Director assists the HSC Operations Director with the oversight and implementation of HSC operational planning, service level agreements, budgets, workflow processes and internal controls. The HIM Director actively participates in the unbilled management process and resolution of issues contributing to unbilled accounts. As the HIM Director, this person serves as a key promoter of the HSC and is responsible for setting the tone of the center as a service organization, continuously seeking to understand, meet and exceed customer expectations and needs.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
* Responsible for facility based HSC operations, including but not limited to, tumor registry, trauma registry, processing of birth certificate/ paternity papers, record reconciliation, medical staff relationship management and hardcopy retrieval of medical records
* Establish effective working relationship with ancillary departments and managers to ensure optimal record management of inpatient medical records, including thinned record process and discharge record reconciliation
* Monitors facility HIM operations performance as outlined in HSC policy and SLA (Service Level Agreement)
* Coaches and helps develop team members; disciplines and counsels staff as necessary
* Ensures facility and state specific reporting requirements are met
* Proactively manages, including corresponding communications and escalation paths, significant issues in HIM operations (e.g., backlogs, turnover), status of projects, barriers and successes-- | 
